STORE POLICY
SHIPPING POLICY
We are pleased to inform you that your furniture items will be dispatched from our warehouse within 3-4 weeks of placing your order. We understand that waiting for your new furniture can be a bit of a challenge, but we assure you that it will be worth the wait.
Our team is dedicated to ensuring that your order is delivered to you in the best possible condition. If you have any queries or concerns, please do not hesitate to contact us. We are committed to providing you with the highest level of customer service and support.
RETURNS POLICY
At Design Yard, we understand that sometimes things don't work out as planned that's why we offer a hassle-free return policy for non-customised items within 7 days of purchase. We'll even cover the return shipping for you. However, please note that customised furniture cannot be returned as it is crafted uniquely for you.
If you receive a damaged item, please reach out to us and we'll do everything we can to make it right. Our goal is to ensure your happiness with your purchase, and we're here to help in any way we can. Thank you for choosing Design Yard for your furniture needs.
PAYMENT METHODS
Credit / Debit Cards
UPI
Offline Payments
FAQ'S
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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Can I insert an image, video, or gif in my FAQ?Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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How do I edit or remove the “FAQ” title?You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.